“By the time we've quoted, chased, and invoiced, it's 9pm.”
The admin leak
Every job means typing the same details into three places. That's not work — it's friction. We make information move itself.
For UK business owners
Your business runs on systems that fight you. We fix that.
Re-typing the same information twice. Enquiries lost in an inbox. Files nobody can find. Every one of those is hours — and money — leaking out of your week. CX1 finds the leaks and fixes them, for a fixed monthly cost, explained in plain English.
- Founded 2014
- UK-wide
- Plain English, no jargon
- Fixed monthly cost
Does this sound like your week?
Three leaks that drain most businesses
“I know we're missing enquiries. I just don't know how many.”
The revenue leak
Leads sit unanswered in shared inboxes while competitors reply first. We make sure every enquiry is seen, tracked, and followed up.
“We pay for all these tools and still can't find anything.”
The tools leak
You're likely paying for software you barely use, while staff fight the software you do. We make your tools earn their keep.
What changes with CX1
One partner. A plan you understand. Progress every month.
We listen first
A free call, then a half-day working session with you and your team. You get a written 90-day plan with costs — whether or not you hire us.
We fix what matters most
The plan is ranked by what saves you most time and money — not by what's technically interesting. Quick wins first.
We keep it moving
A fixed monthly plan means improvements keep shipping, staff get trained, and you always know what's next — and what it costs.
Not sure where you're losing time?
Tell us your three biggest frustrations on a free 20-minute call. We'll tell you honestly what's worth fixing — and what isn't.